Frequently Asked Questions

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165 FAQs matched your search criteria.
  1. Add a domain account
  2. Add a domain alias to a domain account
  3. Add a domain alias to your own account
  4. Add Alias/Identity to Public key
  5. Add Countermail account to K-9 Mail
  6. Add Countermail account to Maildroid
  7. Add private key to APG
  8. Add public key to APG
  9. Analyze SSL certificate
  10. Android mobile phone instructions
  11. Apple Mail - Add Alias
  12. Apple Mail - Mavericks
  13. Apple Mail - Mountain Lion
  14. Apple Mail - Send Email
  15. Base64 Encode/Decode
  16. Blackberry 10 - add CounterMail account
  17. Can I access my account while using proxy connection or VPN? (invalid session)
  18. Can I change my username?
  19. Can I choose my own XMPP username?
  20. Can I create a group of contacts?
  21. Can I create HTML emails?
  22. Can I delete my private key from your server and store it on my own computer?
  23. Can I get a discount if I buy multiple accounts?
  24. Can I have the USB activated and still use my mobile/email client?
  25. Can I send mass-emails/newsletters with your service?
  26. Can I use Countermail on my phpBB-forum?
  27. Can I use your service on my mobile phone?
  28. Can the USB reveal my identity?
  29. Check domain MX-records
  30. Choose Default Compose alias
  31. Claws Mail
  32. Compose new email - Select multiple recipients
  33. Compose new mail
  34. Create PGP keypair
  35. Decrypt - OpenPGP für Windows
  36. Decrypt Mail K-9 Mail
  37. Delete domain alias
  38. Delete domain user
  39. Do you support POP3?
  40. Domain account example:
  41. Email notifications
  42. Email obfuscator for spam protection
  43. Enabling auto-expunge in Thunderbird / Avoid duplicate emails
  44. Evolution Mail
  45. Extra storage space
  46. General information about Aliases/Identities
  47. GPGTools
  48. GPGTools Key fix
  49. Hash functions
  50. How big attachments can I send/receive?
  51. How can I change a public key for one of my non-Countermail contacts?
  52. How can I change my email address?
  53. How can I change my PGP-keypair (Public and Private key)?
  54. How can I create an autoresponse message?
  55. How can I forward emails?
  56. How can I import mail from GMail/Hotmail/Yahoo/Hushmail?
  57. How can I test my own domain?
  58. How can we be sure Countermail is not cooperating with NSA?
  59. How do I activate new email notification?
  60. How do I add a contact?
  61. How do I add a non-Countermail public key?
  62. How do I add an alias?
  63. How do I add an auto signature to my email?
  64. How do I block certain senders?
  65. How do I block emails with empty Subject?
  66. How do I change my private key password?
  67. How do I change the timezone?
  68. How do I check that an email recipient or server is not blacklisted?
  69. How do I check that domain settings are correct? Also check blacklisting?
  70. How do I create a folder?
  71. How do I create a strong password, that I also can remember?
  72. How do I customize the date format?
  73. How do I deactivate/remove the USB-key option?
  74. How do I delete an alias?
  75. How do I detect if incoming email was PGP-encrypted by the sender?
  76. How do I forward or save an HTML email?
  77. How do I get an Invite code ? (Invitation code)
  78. How do I move an email to a different folder?
  79. How do I prevent that the auto respond message is resent to the same sender?
  80. How do I print an email?
  81. How do I send mass email to my domain users?
  82. How do I switch display layout? How do i change the email sort order?
  83. How do I use aliases with K-9 Mail?
  84. How do I use an alias with Android?
  85. How do I use an alias with iPhone/iPad?
  86. How do I use external email client with a domain account?
  87. How do I whitelist an email address?
  88. How do you handle court orders? What information can you provide them with? Transparency Report?
  89. How do you handle unencrypted email?
  90. How is the private key protected?
  91. How it works
  92. How to add chat account using Thunderbird
  93. How to add/buy the domain option
  94. How to change theme
  95. How to export contacts
  96. How to import emails to Countermail using Thunderbird
  97. How to minimize spam emails?
  98. How to open an attachment with K-9 Mail and APG
  99. How to register an account
  100. How to use CounterMail on BlackBerry 10
  101. How to use the XMPP chat using Gajim
  102. How to use the XMPP chat using Messages on OS X
  103. How to use the XMPP chat with Pidgin
  104. I can't read/upload/download attachments in Safari?
  105. I have forgotten my password, can you help me?
  106. Import Contacts from old interface to new webmail interface
  107. Information about the Tools page:
  108. iPhone - How to add alias
  109. iPhone - How to decrypt using CanaryMail
  110. iPhone - iPGMail encrypt
  111. iPhone - iPGMail import keys
  112. iPhone - solve problem with syncing Sent folder
  113. iPhone - solve problem with unencrypted Archive folder
  114. iPhone/iPad - add Countermail account
  115. iPhone/iPad mobile phone instructions
  116. iPhone/iPad updated images of settings
  117. Is the encryption really secure?
  118. K9-Mail crashes during decryption with APG
  119. Logicmail
  120. Outlook 2013 - Decrypt Email
  121. Outlook 2013 - How to add a CounterMail account
  122. Outlook 2013 - Send email
  123. Outlook Privacy Plugin guide
  124. Password based OpenPGP encryption
  125. PGP Decrypt Text
  126. PGP Encrypt Text
  127. PGpgp decrypt
  128. PGpgp encrypt
  129. PGpgp import private key
  130. PGpgp import public key
  131. Problem when reading or downloading attachments using Safari?
  132. Public Key Search
  133. Remove Alias from Public Key
  134. Safari - enable USB-key functionality
  135. Send encrypted email using K-9 Mail
  136. Send mail from alias using Webmail
  137. SMTP/IMAP server port settings
  138. SSL-MITM Protection
  139. Sync contacts
  140. TAILS - Claws Mail
  141. Terms of Use and Licenses
  142. The Domain Panel do not work correctly?
  143. Thunderbird - Installing Enigmail
  144. Thunderbird Aliases
  145. Thunderbird backup your mail
  146. Thunderbird OS X - How to add CounterMail account
  147. Thunderbird Ubuntu - How to add CounterMail account
  148. Thunderbird Windows - How to add CounterMail account
  149. TxtPad Lite
  150. Verify Signature
  151. What are the requirements for the USB-key?
  152. What happens after the trial period end?
  153. What happens if an employee quits and a new one is hired?
  154. What happens if I lose access to a domain account?
  155. What happens to deleted email messages?
  156. What is the difference between Cram-MD5/Encrypted Password and Normal Password?
  157. What is the difference between the Download and View button?
  158. What is the Safebox?
  159. What payments do you accept?
  160. What personal information is required when I sign up?
  161. What's the cost for your service?
  162. Where can I change my password?
  163. Where can I upgrade my account or buy premium services?
  164. Where do I find my Cram-MD5 IMAP/SMTP-key, Plain IMAP/SMTP key, Private Key and Public Key?
  165. Where do I find my IMAP/SMTP passwords and keys?

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