Frequently Asked Question

Can I have the USB activated and still use my mobile/email client?
Last Updated 10 years ago

Yes. The USB key function only works with our webmail interface.

But if you also want to use a third party email client, like a mobile phone or a desktop client like Thunderbird/Outlook/Apple mail, you must do some extra steps in the initial setup routine for your external email client. We inform about these steps in our instructions.

Desktop email client information:

Mobile phone information:

But if have activated my USB-key and still can access my email without it, does it do any good?

Yes, some reasons:
-your webmail login will always require the USB
-it will protect webmail logins from keyloggers
-it will strengthen your private key protection on our server
-it will prevent bruteforce attacks on your data on our server

Please Wait!

Please wait... it will take a second!