Frequently Asked Question

First you must register a Trial account.

Login to your account, click on "Premium Services" located in the upper left area.

If your account has expired you will see the upgrade link under the Login window.




You can also use this link to upgrade your account:
https://webmail.countermail.com/payment/index.php

When you buy premium subscriptions, your premium time will be added to your account expire date, you can find the expire date under Settings / Account info. If your expire date is older than then renewal date, the premium time will be added to the renewal date instead.

You will be notified by email, of a pending expiration 14 days before your account's expire date. A second email will be sent to you 7 days before the expire date. If it's less than 5 days left, you will get a daily warning.

1. First you select the length of the subscription you want (you can always extend it later)
2. Select your payment method (read here) . You can read all about payments here
3. Then you click [Next Step >>]