Frequently Asked Question

What are the requirements for the USB-key?
Last Updated 5 years ago

Our USB-key works only with our webmail interface. It works on both Windows, Mac and Linux.

You need a premium account to be able to use a USB-key login.

You need at least two normal USB sticks, you should always have activated two USB keys (or more), and keep the keys on different locations, in case you lose one or if one breaks, you can still access your account with the other one. If you lose both, you will lose access to your account!

We recommend using USB keys with steel casing (chassie), they are more durable.

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