Frequently Asked Question
Blackberry 10 - add CounterMail account
Last Updated 10 years ago
NOTE: You need premium membership to be able to use our IMAP/SMTP server.
Also make sure you read this FAQ first -> https://support.countermail.com/kb/faq.php?id=240
1. Choose the BlackBerry Hub icon
2. Select More
3. Choose Settings
4. Choose Email Accounts
5. Choose Email, Calendar and Contacts
6. Enter your email address and then choose Next
7. Enter your IMAP-key and then choose Next
Please read below how to find your IMAP-key:
8. Now it should look something like this, scroll down
9. Make sure that:
The password must be your IMAP-key, read below how to find your IMAP-key:
Server Address: imap1.countermail.com
Port: 993
Encryption: SSL
SMTP Username: usertest@countermail.com
10. Make sure that:
The password must be your IMAP-key, read below how to find your IMAP-key:
https://support.countermail.com/kb/faq.php?id=90
SMTP Server Address: imap1.countermail.com
SMTP Port:465
SMTP Encryption: SSL
Then choose Done
