Frequently Asked Question

How do you handle unencrypted email?
Last Updated 4 years ago

If you receive or send an unencrypted email (like Hotmail or Gmail), it will be encrypted to your own public PGP-key when our server detects the unencrypted email. Most attachments will also be encrypted (see Note 1).

Our detection script is scheduled to run every hour, every day. The unencrypted email will be securely overwritten when the new encrypted copy is finished. No email-content (or attachments) of the previously unencrypted email will be saved or logged.

The encryption of unencrypted email is done to prevent leaks on our mailserver and to protect against intruders, even if someone gets access to our server, your email will be individually encrypted and protected.

If you have imported old emails, these will be processed in our automated "old-email-check", this special detection script that checks for old/imported email will run once a week, and encrypts them the same way as our hourly script. The only difference is that our hourly script checks for new unencrypted emails, and our "old-email-check" is searching for old unencrypted emails.

If you want to change this script options, go to Settings / Preferences / Security & Keys. (see picture below)

Select Encryption method for our script:


Disabled = disable our detection script on your account. This will decrease the security , since all non-PGP encrypted emails will be stored on our servers in unencrypted form.
PGP-inline = encrypt all types of email with PGP-inline encryption (default setting)
PGP-inline/PGP/MIME = (default setting) encrypt text-only emails with PGP-inline, use PGP/MIME for HTML-type emails and for all emails that contains attachments (multipart emails).

(Note 1: all attachment files, except filenames with any of these extensions: .pgp .asc . p7s .p7m)

Keywords: disable encryption plaintext inline PGP/MIME MIME PGP-inline

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