Frequently Asked Question

IF you have not already added your Countermail account to your iPhone/iPad, see this FAQ first: https://support.countermail.com/kb/faq.php?id=87

If you screens looks different in the FAQ above, then you can go back here and check the settings afterwards.

Under Settings / Password & Accounts

Remember that the password is always the 32 character long IMAP-key, read more here.

Click on your Countermail- account
Click on your IMAP account -> yourusername@countermail.com

Screen 1 with IMAP settings:

Click on "Advanced" at the bottom

the next Screen will show the advanced IMAP settings:

Go Back by clicking ""

Now you will be back on Screen 1 again (below)
click on the SMTP - imap1.countermail.com (at the bottom right, above Advanced!)



This is the last setting screen for outgoing SMTP email


Remember that the password is always the 32 character long IMAP-key, read more here.

Click on the Done-button