Frequently Asked Questions

How do I whitelist an email address?

This whitelistings works for emails that ends up in your Spam folder.

Method #1 - For a single email/sender
  (see Method #2 if you want to whitelist multiple senders)

Go to Settings / Message filter, Add new rule and setup as the picture below:



Method #2 - For whitelisting several different emails/domains

Go to Settings / Message filter, Add new rule and setup as the picture below.

IMPORTANT!
Make sure you use "OR (Either item will match)" as the first condition in this method.



You can also whitelist a whole domain by changing the value field and remove the name-part of the email. For example, if you change "friend1@domain1.com" as seen above to "@domain1.com", all email sent from that domain will be whitelisted.

Keywords: multiple white list whitelisting junk whitelist


 Last updated Tue, Oct 29 2013 23:00

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