Frequently Asked Question
Thunderbird Windows - How to add CounterMail account
Last Updated 4 years ago
NOTE: You need premium membership to be able to use our IMAP/SMTP server.
Click here to download Thunderbird
1. Click in the upper right corner
![](https://countermail.com/images/faq/thunderbird_windows_1.jpg)
2. Choose Options
![](https://countermail.com/images/faq/thunderbird_windows_2.jpg)
3. Choose Account Settings
![](https://countermail.com/images/faq/thunderbird_windows_3.jpg)
4. Choose Account Actions
![](https://countermail.com/images/faq/thunderbird_windows_4.jpg)
5. Choose Add Mail Account
![](https://countermail.com/images/faq/thunderbird_windows_5.png)
6. Enter you details and choose Continue.
Do not use your password, use your IMAP-key.
How to get your IMAP-key:
https://support.countermail.com/kb/faq.php?id=90
![](https://countermail.com/images/faq/thunderbird_windows_6.png)
7. Choose Manual config
![](https://countermail.com/images/faq/thunderbird_windows_7.png)
8. Fill in the necessary information and choose Done
Incoming IMAP:
Server hostname: imap1.countermail.com
Port 993
SSL: SSL/TLS
Authentication: Encrypted password*
Outgoing SMTP:
Server hostname: imap1.countermail.com
Port 465
SSL: SSL/TLS
Authentication: Encrypted password*
Username : yourusername@countermail.com
*=The password is not your login password, read more here:https://support.countermail.com/kb/faq.php?id=90