Frequently Asked Question

IMAP/SMTP settings
Last Updated 2 years ago

See the picture below for the standard settings:


Remember that the password is NOT your regular Countermail-password.

You need to use your IMAP-key, please follow this link how to find your IMAP/SMTP-keys:

It's only Outlook and older SMTP clients that need the longer SMTP/IMAP key (64 chars), most other clients should use the 32 character long CRAM MD5 key (sometimes called "Challenge Response" or "Encrypted password"), this settings is normally called "Authentication type", "Authentication" or "Password type".

We only support TLS 1.2 and newer. SSL 3.0, TLS 1.0, TLS 1.1 are broken and contains weak crypto, so we do not support them.

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