Frequently Asked Question

How do I delete my account?
Last Updated 5 months ago

If you have a free Trial account, it will be deleted automatically after 12 months.

You can NOT delete a Trial account on demand. This is because we want to reduce the risk of false PGP-key exchanges or user identification.
If you have an active premium account (paid account), do this:
1. Login to your webmail account (you must login with our webmail interface)
2. Send a signed and encrypted email to closeaccount@countermail.com with the following text:
"I want to permanently delete my account "youremail@countermail.com" and all its contents.
I understand that this action is permanent and irreversible
.

NOTE: You must send the email from your Countermail-account, and the email must be encrypted
Keywords: delete account remove account removal

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