Frequently Asked Question

Can I send encrypted email to anyone using CounterMail?
Last Updated 7 years ago

Both Yes and No, sending encrypted email is easiest between two CounterMail users. When email is sent between CounterMail users, the encryption is seamless and exactly like regular email use.

If you send email from a CounterMail account to a regular email account, like Hotmail, the text will not be encrypted, but it will still be digitally signed with your public key and your IP-address will always be anonymous. You can send regular email to any email address.

If you want true end-to-end security, the recipient must have a PGP-keypair, and you need his/her public key. You can not send encrypted email to a recipient that does not use PGP.

If you want to send encrypted email outside Countermail, you must first import his/her public key, follor these steps:

-click [Key Management]
-enter the email
-click on [Retrieve Public Key]
-copy the key to clipboard 
-paste the key in the Public Key-field on our Contacts-page
-verify the email by clicking on the [Show userIDs]-button
-click on the [Save]-button

If you still have problems you may need to logout once.

You can read more about public key cryptography here:

You can read more about PGP here:

Please Wait!

Please wait... it will take a second!